Solutions : TrendMicro

Phishing Simulation 2

I cannot use my saved phishing email template to create a campaign

Phish Insight uses labels in categorizing phishing email templates. Make sure to select the appropriate label for your desired template. There are 2 types ...
"We could not verify the identity of the sender" warning message

Your recipients may get this warning message on Outlook because of the Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online ...

I did not receive the phishing simulation email

If your simulation email is showing as Delivered on your campaign dashboard but it has not arrived in the recipients inbox please check the following: Ch...
Images in the phishing simulation emails are not showing on Microsoft Outlook

When an image does not load in Outlook it will be replaced by a red "X" icon in the phishing simulation email. The main reason for this is because...
Troubleshooting email delivery failures due to DMARC

What is DMARC? DMARC stands for Domain-based Message Authentication, Reporting, and Conformance, which is a policy used to increase the mail security. ...
Email alert received from Microsoft Office 365

Microsoft will send you an informational email alert when they detect that an Exchange Transport Rule (ETR) has allowed the delivery of a high confidence ph...